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Privacy Policy
Effective Date: 21/01/2025
Emballage EDR (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.emballageedr.com (the “Site”), use our eCommerce services, or interact with our Google Ads. By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.
1. Information We Collect
We collect information to provide and improve our services, process your orders, and enhance your experience with our Site. This includes:
a. Personal Information
- Name
- Email address
- Phone number
- Billing and shipping
- address
- Payment details (processed securely by our payment gateway partner)
b. Non-Personal Information
- IP address
- Browser type and version
- Device information
- Operating system
- Pages you visit on our Site and the time spent on each page
- Referring URLs
c. Information from Cookies and Tracking Technologies
We use cookies, pixel tags, and similar tracking technologies to enhance your experience and serve personalized content and advertisements. You can manage cookies through your browser settings.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders
- To personalize your experience on the Site
- To provide customer support
- To improve our products, services, and website
- To send marketing and promotional communications (with your consent)
- To display relevant advertisements through Google Ads
- To comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. However, we may share your information in the following scenarios:
a. Service Providers
We may share your information with third-party vendors who provide services such as payment processing, order fulfillment, email marketing, and analytics.
b. Google Ads
We use Google Ads to display personalized advertisements. This may involve sharing information about your browsing behavior on our Site to ensure relevant ad targeting. For more information, see Google’s Privacy Policy.
c. Legal Obligations
We may disclose your information if required by law or in response to valid legal requests.
d. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Your Rights and Choices
a. Access and Update
You can request access to or update your personal information by contacting us at ventes@emballageedr.com.
b. Opt-Out
- You can opt out of receiving marketing emails by clicking the “unsubscribe” link in our emails.
- You can manage your Google Ads preferences through Google’s Ad Settings.
c. Cookies
You can disable cookies through your browser settings; however, this may impact your experience on the Site.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
6. Security
We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any information.
8. Children’s Privacy
Our Site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated policy on our Site. We encourage you to review this page periodically to stay informed about our practices.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Emballage EDR
505 rue Fernand-Poitras Suite 111, Terrebonne, QC J6Y 1Y5
Email: ventes@emballageedr.com
Phone: (514) 940-1733
Thank you for trusting Emballage EDR with your personal information.
Phone: +1 (514) 940-1733
Email: ventes@emballageedr.ca